More information

We care about your privacy

At MUTUALIDAD GENERAL DE LA ABOGACÍA, MUTUALIDAD DE PREVISIÓN SOCIAL A PRIMA FIJA (hereinafter collectively and indistinctly referred to as “Mutualidad”, “we”, “our” or “us”), we consider the privacy of individuals to be important, both for visitors to our website https://www.mutualidad.com (hereinafter, the “website”) and for any other affected parties who provide us with information through it, whose data are processed by Mutualidad as part of the provision of services (hereinafter and jointly, “you” or the “user”, and in the plural, “you all” or the “users”). In this regard, Mutualidad undertakes to process your data in accordance with the applicable personal data protection regulations in force at all times. Specifically, Mutualidad will comply with the provisions of: REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC; Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights; and any other related regulations in force at any given time.

On this basis, Mutualidad informs you of its Privacy Policy, with the aim of making users aware of how their data are processed, as well as of the fundamental principles on personal data protection that it applies. Nevertheless, certain services that may be offered on the website in the future may contain specific terms of use with particular provisions regarding personal data protection, which shall prevail over this Privacy Policy.

In connection with the above, we encourage all users to read this Privacy Policy carefully in order to understand the rules and practices we have established to protect personal data and to better understand our relationships with third parties who may have access to such data.

In any case, the user is solely responsible for the information provided on the website, and if in the future Mutualidad wishes to use such information for purposes other than those mentioned, we will inform you of these new purposes and request your consent, where required.

Who is the Data Controller for your data?

Data Controller: MUTUALIDAD GENERAL DE LA ABOGACÍA, MUTUALIDAD DE PREVISIÓN SOCIAL A PRIMA FIJA (Mutualidad)

Tax ID (NIF): V-28/024149

Postal address: C/ Francisco Silvela, 106-28002, Madrid (Spain)

Email: buzon@mutualidad.com

Data Protection Officer (DPO): proteccion.datos@mutualidad.com

When do we collect your personal data?

Mutualidad provides you with a form through which you can access benefits and services available to you. Through this form, you can select the advantages that are of interest to you, as well as request that an agent contact you to inform you about Mutualidad’s products.

During contact with Mutualidad: once contact has been initiated by phone call or email, you may be asked for additional personal information related to the possible contracting of the product.

Please be advised that incoming and outgoing calls may be recorded.

By means of cookies: the website installs cookies that collect information about browsing activity. We recommend that you read the cookie policy for full information on this matter.

For what purpose do we process your personal data and on what lawful basis?

Under this Privacy Policy, “personal data” means any information that identifies you or can be used to identify you, such as your name, address, phone number or email address, as well as information about your profile and needs.

The personal data provided by the data subjects may be processed for the following purposes:

Purpose Lawful basis
Contacting the user to respond to queries, requests or contact and information enquiries made by users, and to follow up on them. Contact will be made through Mutualidad’s exclusive agent, as data processor: Privilegia Sociedad de Agencia de Seguros Exclusiva de la Mutualidad General de la Abogacía SL, with CIF B-86893021 and registered office at calle Francisco Silvela, nº106, 28002 Madrid. Your consent when submitting your enquiry (Article 6(1)(a) GDPR)
Providing you with access to the benefits and advantages offered by Mutualidad, depending on those you have selected. Your consent when selecting the benefits of interest (Article 6(1)(a) GDPR)
In the contracting process during the phone call, the information will be used to unequivocally identify the applicant, assess the feasibility of the insurance contract based on the information provided and, where applicable, manage its signing and, subsequently, the management of the contracted insurance policy. We remind you that all our contracts contain information on the processing of personal data linked to contract management. Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR)
If the user provides us with their CV, the data will be used to manage recruitment processes, analysing the suitability of the candidate who is the data subject for a specific job position and including them as a participant in a selection process for possible recruitment. Consent given when sending us your CV (Article 6(1)(a) GDPR)

If the user has given consent, the data provided will be used to send specific commercial communications with information about our products, services, promotions, events and activities carried out by Mutualidad, as well as by other entities within the Mutualidad Group or third parties. In addition, we may process certain personal data provided by you (email address and phone number) for the purpose of creating custom audiences and similar audiences on Meta Platforms Ireland Ltd. (Facebook and Instagram services) and Google LLC. This means that such data will be shared with Meta and Google so that they can identify user accounts that match the data provided by Mutualidad. In particular, we may create custom audiences and, for this purpose, we will securely share the above contact data with Meta and Google using encryption and hashing procedures so that they can show you advertisements for our products or services within those platforms. The data will be kept only while the user maintains active consent. If consent is withdrawn, Mutualidad will delete the data from the lists used for audiences. You can find more information about how Meta and Google process information in their systems in their privacy policies: 

Meta Facebook

Google. How Google uses customer list data for audience segmentation - Google Ads Help

 Consent to authorise the sending of commercial communications and the delivery of personalised advertising, including the creation and targeting of audiences through platforms and social networks (Article 6(1)(a) GDPR)
To comply with our legal obligations.

Compliance with legal obligations (Article 6(1)(c) GDPR)

In addition, when using the telephone channel as a contact method, you should know that the data collected through the recording of calls made to the telephone support numbers enabled for this purpose, or calls that may be made to you by Mutualidad or by any company authorised by it, may be used for the following purposes:

Purpose Lawful basis
To evidence the contracting, where applicable Performance of a contract to which the data subject is party or for the fulfilment of pre-contractual measures (Article 6(1)(b) GDPR)
To improve the quality of technical and commercial support, handle possible claims, and verify user satisfaction
Legitimate interest, consisting of managing and improving the actions carried out by Mutualidad (Article 6(1)(f) GDPR)

How long do we keep your personal data?

Mutualidad processes your personal data for the period necessary to fulfil the purposes set out in this Privacy Policy, as well as to retain your personal information in compliance with applicable laws and regulations.

The criteria we follow for this are determined by:

  • The purpose of the data collected and the fulfilment of that purpose, or, where applicable, the validity of the consent given.
  • Mandatory retention periods under contractual and regulatory requirements and the limitation periods for any legal actions that may arise from the relationship between the parties.
  • Retention periods longer than those required by law where the conditions for extending the period are met.

Please note that once the data has been deleted, it may be kept blocked for the defence against possible claims during the applicable limitation period.

Who may your data be disclosed to?

Depending on the purposes for which the personal information is collected, the following persons and entities may have access to such information, as applicable:

  • Authorised personnel of Mutualidad or of the entities within its corporate group who, within the framework of the internal organisation and the provision of services linked to the contractual relationship, act on behalf of Mutualidad and under its instructions, as well as third-party providers acting as data processors, with whom the corresponding agreements have been entered into in accordance with Article 28 of the GDPR.
  • Public administrations, regulatory authorities or other third parties in accordance with applicable laws.
  • Other companies forming part of the Mutualidad Group, to the extent that such disclosure of data is provided for or authorised by the applicable regulations.
  • Third parties providing services related to the insurance contract: reinsurers and loss adjusters.
  • Third parties (service providers that process information as data processors, under Mutualidad’s instructions). All this only after taking the necessary measures to ensure that we can share such information in compliance with applicable data protection laws.
  • Confirma Sistemas de Información, S.L., with tax ID no. B-86303757 and registered address at Avda. de la Industria, 18, Tres Cantos (28760) Madrid, for the purpose of detecting irregularities, preventing fraud and complying with our legal obligations regarding the prevention of money laundering and terrorist financing.
  • Within the framework of the micro-savings and financial planning services, personal data related to linked bank accounts and cards may be sent and received through the provider MORPHEUS AIOLOS S.L. (Afterbanks). The services of this provider must be expressly authorised by the user.

We will not sell or disclose to third parties any information or personal data that you have provided on our website and that may identify you directly or indirectly.

What are your rights when you provide us with personal data?

What are your rights when you provide us with personal data?

what-are-your-rights-when-you-provide-us-with-personal-data

Users may request the following rights:

  • Right to request access to personal data: you may ask Mutualidad whether it is processing your data, for what purpose and from what source, and, if so, access it.
  • Right to request rectification if the data are inaccurate, or to complete any data we hold that is incomplete.
  • Right to request erasure of your data.
  • Right to request restriction of processing: in this case, we will only retain the data for the establishment, exercise or defence of claims.
  • Right to object to processing: Mutualidad will stop processing the personal data, except where it must continue to be processed for legitimate reasons or for the establishment, exercise or defence of possible claims.
  • Right to data portability: if the user wishes their data to be processed by another controller, Mutualidad will facilitate the transfer of their data to the new controller.
  • Right not to be subject to a decision based solely on automated processing of your personal data.

If you have given consent for any specific purpose, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You may request the exercise of the rights listed above by email at proteccion.datos@mutualidad.com or by post to C/ Francisco Silvela, 106-28002, Madrid (Spain).

In any case, when you exercise your right to erasure, all personal data linked to your account, as well as the information and content incorporated into your profile, will be deleted and, where necessary to comply with legal obligations, duly blocked for the retention period required by law, in accordance with section 4 of this policy.

You may use the templates and forms relating to the above rights by visiting the official website of the Spanish Data Protection Agency..

Complaint to the Supervisory Authority: If you consider that Mutualidad is processing your personal data improperly, you may submit your complaints to the Spanish Data Protection Agency.

Minor’s data

The contact form and informational material generated by Mutualidad are intended for adult law students or professionals. In any case, if parents or legal guardians believe that their children or dependents have submitted personal data, please contact us by sending an email to proteccion.datos@mutualidad.com

How did we obtain your data?

We have obtained your personal data through the contact form available on Mutualidad’s landing page.

You must always provide truthful personal information and update your personal data as it changes, since we must have your current information.

You must not include personal data of third parties without having obtained their prior consent and informed them of this privacy policy. The user shall be solely responsible for the lawfulness of any data provided.

How do we protect your personal data?

Mutualidad maintains security levels for the protection of your data appropriate to the different personal data processing activities it carries out and to the sensitivity of such data, and has established all technical means within its reach to prevent the loss, misuse, alteration, unauthorised access to and theft of the data that the user provides through the website.

In any event, Mutualidad will adopt appropriate technical and organisational measures, both when designing the data processing system and at the time of the processing itself, in order to preserve security and prevent unauthorised processing.

Confidentiality

The professionals working at Mutualidad who are involved in any way in the services provided to the user are committed not to disclose or make use of the information to which they have had access. In all cases, the information provided by the user will be considered confidential and may not be used for purposes other than those communicated. In this regard, we undertake not to disclose or reveal information, except where the user’s authorisation has been obtained or where disclosure is required under the applicable regulations.

Social Media

Mutualidad is present on some of the main social media platforms on the Internet, and acts as the data controller in relation to the data published by Mutualidad on them. Specifically, these are the following:

Mutualidad will process the data on each social media platform in accordance with the rules established for that purpose by each platform. Therefore, unless Mutualidad states otherwise, we may inform our followers on the relevant social media platform about our activities, events and other related matters, including customer support, through the channels made available by the platform for that purpose.

Special categories of personal data

We will not collect or process any particularly sensitive personal data or any personal data included within the special categories of personal data of users, unless we are legally authorised to do so or have the explicit consent of the data subject. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the sole purpose of identifying a natural person, data concerning health, sex life or sexual orientation.

Policy on children’s use

This website is not designed for or directed at persons under eighteen (18) years of age without the authorisation of their parents or legal guardian. In this regard, we do not knowingly collect information from such persons. In any event, if parents or legal representatives consider that their children have sent us personal data without their consent, please contact us by writing to proteccion.datos@mutualidad.com

Links to other websites

Mutualidad websites contain links to other websites that we consider may be potentially useful and informative for you. However, please note that we do not endorse or recommend the content or services of such websites, nor are we responsible for their privacy policies. We recommend that you take note of and read the privacy policies of all the websites you visit. Please remember that the provisions of this Privacy Policy apply only to the data collected and/or processed by Mutualidad.

Changes

We will only use your personal data as set out in the Privacy Policy in force at the time we collect your personal data. Mutualidad reserves the right to modify this Privacy Policy at any time by publishing such changes on our website, and we therefore recommend that you review it each time you access the website. If at any time we decide to use personal data in a manner different from that stated at the time of its collection, you will be informed appropriately. And, where necessary, at that time you will be given the option to authorise other uses or disclosures of the personal data that you provided to us before the modification of our Privacy Policy.

If any clause of this Privacy Policy is annulled or considered null and void, the remaining provisions shall not be affected and shall retain their full validity and effectiveness, in accordance with the regulations applicable at any given time.

Date of last update: may 2026